Support

Thryever is built and run by one person. Every message goes straight to me — no ticket queue.

Get in touch

Bug, feature request, question about your data, anything else — email works best and I read every one.

Common questions

My scan didn't find a product

You'll be dropped straight into manual entry with whatever was resolved (usually the brand) pre-filled — that path is built to be just as fast as a successful scan. If it's a mainstream brand and still isn't matching, email a photo of the label and it'll get looked into.

My correlation card isn't showing up yet

Correlations unlock after 14 days of both intake logs and daily check-ins for a given supplement. If you've hit 14 days and still don't see one, email and it'll get checked.

I want to delete my account and data

Email hello@thryever.com and everything tied to your account will be permanently deleted. See the Privacy Policy for details.

Billing or subscription issue

Subscriptions are managed entirely through Apple. To cancel or check billing, go to your iPhone's Settings → [your name] → Subscriptions. For anything that doesn't resolve there, email and it'll get sorted.